We hope you’ll find the answer to your query below. If not, please Contact Us.

Do you have a catalogue?
Our catalogue is our website! Our internet store enables us to change our inventory very regularly and so provide continual up to date products for you.

Can I pre-order items?
Because a lot of our goods come from overseas, there may be a delay in restocking. Items can be pre-ordered.

Do you sell wholesale?
No, we only retail.

In my order, there is pre-ordered item(s). Will the pre-ordered items be sent separately or when everything is in stock?
Pre-ordered items will be sent separately once they arrive in stock. Only one freight charge will be applied to the whole order. There is no additional freight charge on back orders.

What happens when delivery of my pre-ordered item has been delayed?
We will advise you of any delay. You also have the option of changing your mind before delivery should you decide not to go ahead with the purchase.

My delivery has not arrived within the expected time frame. What happens now?
Please contact us and we will investigate.

What if I forget my password?
Don’t worry! Click the ‘Forgotten your password’ link on the home page and enter your email address. We will then send you your password.

What is pre-order?
There will be items online that are not available for immediate delivery e.g. calendars and diaries, which do not come into stock until August or items that are expected from overseas. These items will be clearly marked as ‘available for pre-order’ and will be delivered when in stock.